Legal
Everything that governs your use of Whinchat, in one place.
This document is incomplete.
The operator has not yet published: legal entity name, registered address, governing law / jurisdiction, legal contact address, privacy contact address. Each missing item is marked in the text below. Until they are published this service should not be taking money from the public.
The operator has not yet published: legal entity name, registered address, governing law / jurisdiction, legal contact address, privacy contact address. Each missing item is marked in the text below. Until they are published this service should not be taking money from the public.
- Key UpdatesWhat changed in these documents, newest first.v1 · 30 August 2026
- Terms of ServiceThe agreement between you and us.v9 · 24 September 2026
- Privacy PolicyWhat we hold about you, why, and what you can do about it.v23 · 24 September 2026
- Acceptable Use PolicyWhat you may not do here, and what happens if you do.v1 · 12 July 2026
- Child SafetyMinimum ages, and how reports of child sexual abuse material are handled.v2 · 5 August 2026
- Marketplace & Seller TermsEscrow, commission, seller duties and buyer protection.v4 · 20 September 2026
- Prohibited & Restricted ItemsWhat may not be sold, and why the check refuses it at the door.v1 · 12 July 2026
- Billing, Renewals & RefundsAutomatic renewal, cancelling, and when money comes back.v2 · 30 August 2026
- Call Recording & ConsentEveryone in a call is told. What that does and does not settle.v3 · 24 September 2026
- Whinchat Artists LicenceWhat you promise and what you give when you add a song to the music library.v1 · 24 September 2026
- Copyright & DMCASending a takedown notice, counter-notices, and repeat infringers.v1 · 5 August 2026
- Data RetentionHow long every kind of record lives, and what deletion really does.v5 · 24 September 2026
- Subprocessors & TransfersEveryone who processes data on our behalf, and where.v5 · 24 September 2026
- Cookies & Local StorageWhat is stored on your device. No advertising or tracking cookies.v2 · 24 September 2026
- US State Privacy RightsCalifornia, Virginia, Colorado and the rest.v1 · 7 August 2026
- EEA & UK Privacy NoticeLawful bases, representatives, transfers and your GDPR rights.v1 · 30 August 2026
- Security & Breach NotificationReporting a vulnerability, and what we do if there is a breach.v4 · 24 September 2026
- Law Enforcement GuidelinesWhat process is required for what data, and what we cannot give.v4 · 24 September 2026
- Transparency ReportRequests received, content removed, and a warrant canary.v1 · 12 July 2026
- Sanctions & Export ControlWhat is screened, what is emphatically not, and what to do about a false match.v1 · 5 August 2026
- Accessibility StatementOur target, what is in place, and the gaps we know about.v1 · 12 July 2026
- Dispute ResolutionTalk to us first; then governing law, venue and time limits.v1 · 12 July 2026
- Legal Notices & ContactWho the operator is and where to write about what.v1 · 12 July 2026