Acceptable Use Policy
What you may not do here, and what happens if you do.
The operator has not yet published: legal entity name, registered address, governing law / jurisdiction, legal contact address, privacy contact address. Each missing item is marked in the text below. Until they are published this service should not be taking money from the public.
This policy is part of the Terms. It is written as plainly as we can manage, because a rule nobody can understand is a rule nobody can follow.
Do not use Whinchat to
- Sexually exploit or endanger a child, in any way, ever. See Child Safety — this one has its own page because it has its own law and its own consequences.
- Threaten, stalk, harass or incite violence against anyone.
- Share someone's private information, images or recordings without their consent, including intimate images.
- Impersonate another person or organisation, or misrepresent who you are in a sale.
- Sell what may not lawfully be sold here — see Prohibited & Restricted Items.
- Defraud people: fake listings, fake reviews, payment fraud, or taking a payment outside escrow in order to escape it.
- Send bulk unsolicited messages, or use the Service to advertise something else at people who did not ask.
- Post material you have no right to post — see Copyright & DMCA.
- Attack the Service: scraping, automated account creation, credential stuffing, probing for vulnerabilities without authorisation, overloading it, or working around a rate limit or a block. Responsible security research is welcome and has its own route in Security.
What happens if you do
Depending on what it is: the content is removed; a warning; a temporary suspension; a permanent ban; and, where the law requires it, a report to the authorities. We try to match the response to the harm, and to tell you what happened and how to appeal — except where telling you would defeat a legal obligation.
Reporting something
Every message, listing and profile can be reported from inside the app. Reports of illegal content are triaged; child sexual abuse material is escalated immediately and the evidence is preserved rather than deleted, because deleting it would destroy the record investigators need.
What has changed
12 July 2026 · version 1
- First published.